ABOUT TOWWORKS
TowWorks is an all-in-one enterprise solutions platform for the marine transportation industry, created by industry professionals who understand the wants and needs of the end-user.
Since 1991, TowWorks has been providing technology solutions for the marine industry. When Richard Tiller was at Delta State College in Mississippi, he noticed a need for a sophisticated software platform for an industry that historically wasn’t catered to by technology companies. Throughout the ten years following college, Richard continued to enhance the TowWorks platform for a few inland barge towing customers before deciding to make TowWorks his main focus in 2005.
He teamed up with Daniel Ponce to streamline the development of the TowWorks 2.0 framework that focused on solutions for the inland barge industry from towers, barge owners, freight traders, and anything in between. Since then, TowWorks has grown from 10 customers to 90+ across many segments of the industry and many countries around the world. We have achieved our ultimate goal: to provide an enterprise-level system to the marine transportation industry that streamlines business workflows and makes compliance with regulatory requirements easier.
Our all-in-one cloud-based solution includes operations and logistics, compliance, maintenance, and crew scheduling.
TowWorks focuses on hiring marine industry professionals and creating lasting relationships with our customers, ensuring our solutions meet our customers’ needs for seamless workflow and streamlining of mission-critical business functions. Our highly skilled development and implementation team members have years of marine and software experience. Our support staff affords each customer additional resources for ensuring data integrity and efficient information processing. After all these years, TowWorks is still focused on its mission of constantly staying ahead of the business trends and providing innovative software solutions to an industry that is continuously changing. TowWorks understands the need for shoreside operations to maintain consistent communication with vessels underway, thus the TowWorks Boat Console makes communication in real-time easy. We know that deciding to purchase and implement a new technology package isn’t always easy. Rest assured, the TowWorks team will work side-by-side with you until the implementation meets your expectations and gives your company the advantage of increased profits and efficiency.
WHAT OUR CUSTOMERS ARE SAYING
The TowWorks team’s insight and assistance during the implementation was invaluable. Their understanding of the marine industry is remarkable and was, without a doubt, instrumental in helping us build the solution we rely on today. The mobile time entry platform has shortened the turnaround time from job to invoicing and streamlined our billing and timesheet process, overall.
Blessey’s business operations are unique; therefore, we took the evaluation of technology solutions very seriously. In the end, TowWorks’ full-featured solution and flexible integration architecture addressed our most prominent needs. We were very pleased with the response from TowWorks to meet our implementation needs. Their customer service has exceeded our expectations.
TowWorks has provided us an all-in-one system that is user-friendly and has reduced our need to double handle information across the board. It’s assisted with obtaining our vessel COI’s and has cut our time from job close to invoicing dramatically.
TowWorks was able to furnish a ‘three to four clicks’ solution to our vessel crews. This simplified solution allowed all our employees, even those not accustomed to using a computer, the comfort of using the program. For shore-side employees, real-time data, live vessel/barge updates, streamlined invoicing, and expensing are key to our daily operations.
LEADERSHIP
Dan Ponce
OPERATIONS
LEFT TO RIGHT: John Cox, Client Services; Paul Seely, Implementation & Support; Stephanie Outlaw, Implementation & Support Assistant; Pete Westerkamp, Implementation & Support; Justin Sbisa, Product & Systems Analyst; Tracy Myrick, Ticketing Specialist; William Harvey, Implementation & Support; Kelly Tiller, Implementation & Support
DEVELOPMENT
LEFT TO RIGHT: Sam Chau, Junior Software Developer; Chase Heath, Senior Software Developer; Dan Ponce, CTO; Nick Zhang, Junior Software Developer; Jason Haldiman, Junior Software Developer; Andrew Gathman, Junior Software Developer
INFRASTRUCTURE
Thad Tiller, Infrastructure Manager
PROJECT MANAGEMENT
LEFT TO RIGHT: Alison Baker, Project Manager; Sydney Crabtree, Project Manager
SALES
Laura Lewis, Sales Manager
HUMAN RESOURCES
Lori Tiller, Office Administrator
